Pretty slow cPanel access, Webmail access or sometimes even website access...

When we finally decided to change providers they stonewalled us in helping us package our site for easy moving.

It has been three days now & we've written various e-mails and Support Tickets, trying to be as polite as possible & are still waiting...

Their support service was just great... while we were still a customer...

Edit... Ooops! They've now banned us from posting in their Help Center section! Still no response from them.

Have a great evening! /smile.gif" style="vertical-align:middle" emoid=":)" border="0" alt="smile.gif" />

Sorry to hear that.
It always sucks when providers change their behavior when people want to move.
I've been in same situation when I asked a refund from hostgator because of their slow service.

If they have a forum, try bugging them by explaining situation in public, there.